Marseille, Cassis and Aix Sightseeing Tour from Marseille
26 Reviews
|Marseille, France
Day Trips hosted by A La Française Marseille
10 hours (approx.)
Meet everyone at the start point
Mobile ticket
Offered in English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
26 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
17
4 stars
5
3 stars
2
2 stars
0
1 stars
2
Stephen
Stephen_N, Jun 2024
I wait in the meeting point without any notice and contact. Then the trip just being noticed to be cancelled after the meeting time.
Responses from AlaFrancaiseProvence
Hello,
You may have chosen the wrong business because we cannot find your reservation.
So that we can give you a clearer answer, please give us more details.
Best regards.
Team A La Française!
Overpriced Taxi Ride
homerba, May 2024
This is probably the only 1 star review I’ve ever done. The Marseille walking tour was an abject disappointment. We followed our guide for 3 hours on a walk around Marseille and learned nothing more than reading the dust cover of a guide book. The guide was barely engaged and seemed to be following a small script. We even attempted further conversation with guide only to get one word answers and a quick move along. We considered walking away in the first 45 minutes it was so bad. We were driven up to the Notre Dame cathedral dropped off and told to be back in 30 minutes. The only reason we stayed with it was to see Cassis and Aix en Provence. We were driven 9 people in a minivan to Cassis and dropped off and told to be back in 90 minutes. Same minivan to Aix dropped at the fountain and told to be back in 90 minutes. There may have been five minutes of guide comments on each leg of the trip. Otherwise-silence. Not even radio. Now the times in Cassis and Aix were fantastic and prob worth at least a half day to two at each place. The people and restaurants at each place were amazing. But if you’re trying to do both in one day, you’re better off taking a Bolt or taxi. You can stay as long as you want and it’s way cheaper if you have 2 or more .
Responses from AlaFrancaiseProvence
Bonjour,
Thank you for your feedback, we understand your disappointment. In order to improve the quality of our customer service, we have passed on your comments to our guide.
Best regards,
Team A LA FRANCAISE
A day of beauty
Diane_C, Oct 2023
It was a beautiful informative tour
Beautiful countryside
Loved cassis and the drive to Aix du Provence was incredible
Would recommend this tour to anyone wanting to come to Marseilles
Responses from AlaFrancaiseProvence
Bonjour
We would like to express our gratitude to you for taking the time to provide us with your feedback. Concerned about customer quality and wishing to improve our services, we will immediately forward your comments to our guide.
We hope you will consider giving us another opportunity in the future to demonstrate the quality of our service.
À la Française Team!
Recommended tour
Suzana_B, Jul 2023
Florence is excellent tour guide. She is passionate and explains well about cities. She does explain history of the places you see
Responses from GrandTour12892011721
Thank you for your feedback! We're glad to hear that you enjoyed your trip overall.
We're delighted that you had a great tour guide. Providing exceptional service and ensuring a positive experience for our customers are our top priorities. We value your feedback, and it encourages us to continue delivering excellent service to all our guests.
We hope to have the opportunity to serve you again in the future and make your next trip even more enjoyable.
Team A la Française !
Great tour
605margon, Nov 2022
My sister and I were delighted by Lucy's narrative. Very interesting and insightful. Our time to browse in Aix and Cassis was fun. We ended up taking the train back to Cassis for a long calanque cruise.
Responses from GrandTour12892011721
Thank you very much for your positive review for your guided tour and our guide !
We are happy to have excellent feedback because we are very attentive to customer satisfaction and want to adapt our services to customers.
Best regards,
TEAM A LA FRANCAISE