Half day wine tour. Private tour from Carcassonne and around.
4 Reviews
|Carcassonne, France
Food & Drink hosted by Olivia Gotti
5 hours (approx.)
Pickup offered
Mobile ticket
Offered in English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
4 Reviews
Total review count and overall rating. We perform checks on reviews.
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A great tour with a wonderful guide
sarahrB2472GM, Dec 2024
Olivia was lovely and remarkably insightful. The wineries we went to were great, but her conversation and knowledge enhanced my understanding of everything. 100% recommend! Just delightful!
The first winery stop was...
Edward_R, Dec 2024
The first winery stop was a beautiful locale with good wine tasting however the wine tasting did not have any snacks, which would make the experience better.
The second winery stop was disappointing because the winery itself was not appealing and the tasting room was not in good condition and did not provide any snacks. Also, this was a sparkling wine winery which I did not want.
Responses from Olivia-tour-guide
Hi Edward,
Thank you for your comment. The first bad comment in 8 years I am guiding...
I am surprised you did not tell me any of this when I asked you if you enjoyed the tour and if everything was ok...You told me that it was really great, and that you enjoyed it very much. This is also what you said to the wine makers who would be dispapointed to see your comment and note.The wine makers took a lot of time for your group and made a bespoke special wine tour for your wishes. Sparkling wine is part of the tour, because it is a local specialty, which you asked for.You have booked a half wine day tour so one winerie was focused on wines from the Languedoc region (white, rosé and mainly red because this is what you liked the most, so the wine maker made you taste several of red wines), and the second winery was specialised in sparkling wine. I should have asked you before if you wanted it, usually, all my customers are delighted with this local sparkling wine.
I am sorry that you did not find the second winery appealing, I am carefully choosing the wine makers, I am working with them for the quality of their wines and the human aspect. They are all very local and true, no big "fake châteaux" where you will not have the chance to talk with the wine maker...indeed, the places are not luxuous places as they are not designed for tourism initially.
I would have been pleased to talk with you about this and would have prefer more honesty from you than this bad note and comment.
I think you forgot to talk about all the informations I provided you about wines, about the region, about Carcassonne castle history etc... which you had no clue...My wine tours are off the beaten tracks and this is what my clients are usually looking for.
I am sorry you did not appreciate that.
PS : snack is not part of the wine tour, never mentioned that anywhere.
Best regards
Olivia
Great tour
janbann, Dec 2024
Olivia was a wonderful and knowledgeable tour guide. Circumstances forced her to change our plans and if the changes weren’t acceptable, she offered to refund our money. We toured one winery and she gave us a wonderful tour thru the city of Carcassonne.
Responses from Olivia-tour-guide
Hi,
Thank you so much for coming and accepting the last minute change. I had a great time sharing with you!
I hope to see you again around!
Best regards
Olivia
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